Ordering & Payment :
1. Q: How do I place an order?
A: Simply browse our store, add items to your cart, and follow the checkout process.
2. Q: What payment methods do you accept?
A: We accept Paypal for now we still working on other payment methods .
Shipping
1. Q: How long does shipping take?
A: Shipping times vary depending on your location, but typically take 7-14 days.
2. Q: Do you offer international shipping?
A: Yes, we ship worldwide. Please note that international shipping times and rates vary.
Returns & Refunds
1. Q: Can I return or exchange an item?
A: Yes, within 7 days after purchase . See our full return policy for details.
2. Q: How do I initiate a return or exchange?
A: Contact our customer service team at [email protected].
Products
1. Q: What is the quality of your products?
A: We only work with reliable suppliers to ensure high-quality products.
2. Q: Are your products authentic?
A: Yes, we only sell authentic products from authorized suppliers.
Account & Login
1. Q: Do I need to create an account to place an order?
A: No, but creating an account allows for easier checkout and order tracking.
2. Q: How do I reset my password?
A: Click the "Forgot Password" link on the login page and follow the instructions.
Miscellaneous
1. Q: How do I contact customer service?
A: Reach out to us at [email protected] or through our website's contact page.
2. Q: Do you offer any warranties or guarantees?
A: Yes, we offer a 2-3 -days money-back guarantee. See our full policy for details.